Terms of Service

1. Acceptance of Terms

By accessing or using PhlebBot ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

PhlebBot is an AI-powered educational tool designed to supplement phlebotomy training. The Service provides adaptive practice questions, clinical scenarios, and reference-backed explanations to help students prepare for certification exams.

3. Educational Disclaimer

PhlebBot is for educational purposes only. It is not a substitute for supervised clinical training, hands-on practice, or professional medical advice. Always follow your facility's policies, your clinical instructor's guidance, and applicable regulations. Do not use PhlebBot as the sole basis for clinical decision-making.

4. AI-Generated Content

Responses are generated by third-party AI models. While responses cite curated references (CLSI, OSHA, CDC) where available, AI-generated content may contain errors, and a citation means a relevant reference passage was attached, not that the statement was independently validated. Content marked as "UNVERIFIED" had no reference passage attached. You are responsible for verifying any clinical information before applying it.

5. Accounts and API Keys

You are responsible for maintaining the confidentiality of your account and any API keys you provide. The included AI is subject to a daily usage limit that we may adjust to keep the service sustainable. If you choose to use your own API key from a supported provider (Google, OpenAI, Anthropic, DeepSeek, or Groq), you are responsible for any charges incurred through that key. PhlebBot does not control or guarantee pricing from third-party AI providers.

6. Subscription and Billing

The Service requires a paid subscription processed through Stripe, with the first payment charged at checkout. Two plans are offered: Monthly, billed $15 every month; and the Exam Pass, a single $30 payment covering the first 3 months, available on your first purchase only. When an Exam Pass ends it automatically continues as the Monthly plan at $15 per month unless you cancel; we email you about 7 days before that change. You may cancel at any time in Settings (“Cancel subscription”); cancellation takes effect at the end of the period you have paid for, and you are not charged again. Refunds are not provided for partial periods.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to the Service or its systems
• Share your account credentials with others
• Reverse engineer, decompile, or attempt to extract source code
• Use the Service to generate content that violates any applicable law

8. Limitation of Liability

To the maximum extent permitted by law, PhlebBot and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, or personal injury, arising from your use of or inability to use the Service. The Service is provided "as is" without warranties of any kind.

9. Termination

We reserve the right to suspend or terminate your account if you violate these terms. You may delete your account at any time by contacting us.

10. Changes to Terms

We may modify these terms at any time. Changes will be posted on this page. Continued use of the Service after changes constitutes acceptance of the new terms.

11. Contact

For questions about these terms, contact us at support@phlebbot.com.