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Capillary Collection Quiz: 12 Free Heel and Fingerstick Questions

Twelve questions on skin puncture: where on the heel to stick an infant and where never to, who should not have a fingerstick, why the alcohol must dry, why squeezing ruins a sample, which microtube fills first, and how to collect a newborn screening card. Each answer is explained, wrong options included, with the source it was checked against. Review the capillary collection guide first, or take the quiz cold and see where you stand. No account needed.

Written by Benjamin Tibbs, a phlebotomy studentChecked against CLSI, OSHA, CDC and The Joint CommissionUpdated October 2026

  1. Question 1 · Site & Patient Selection

    During an infant heel stick, why is the back of the heel (the posterior curvature) never used?

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    Answer: B. Bone, nerves and tendons lie close to the skin there

    WHO's capillary sampling guidance limits heel punctures to the medial or lateral plantar surface and says punctures must not be made on the posterior curvature or the central area of the foot, where they can injure nerves, tendons and cartilage. The heel bone also lies close to the skin there, and a puncture that reaches bone can cause osteomyelitis.

    Review: Capillary Collection

    Why the other choices are wrong

    • A. Skin thickness is not the reason. The risk is injury to what lies beneath.
    • C. Clotting speed is not the concern. The posterior curvature is avoided to protect bone, nerves and tendons.
    • D. How the foot is held does not change the rule. The site itself is unsafe.
  2. Question 2 · Site & Patient Selection

    An adult ordered for a fingerstick hemoglobin is severely dehydrated, with cold, pale hands. What is the best approach?

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    Answer: D. Avoid skin puncture and ask about a venous draw

    Skin puncture depends on good blood flow to the skin. Akron Children's capillary puncture procedure states that capillary puncture should not be used on patients who are extremely dehydrated or have poor peripheral circulation. The patient needs a venipuncture, arranged with the ordering provider under facility policy.

    Review: Capillary Collection

    Why the other choices are wrong

    • A. Squeezing forces tissue fluid into the drop and can hemolyze it.
    • B. WHO advises avoiding the thumb, which is often callused.
    • C. A deeper puncture risks injury and does not fix poor blood flow.
  3. Question 3 · Site & Patient Selection

    An adult with good veins needs blood cultures and a CBC, and asks whether a fingerstick would be easier. Which test cannot be collected by skin puncture?

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    Answer: A. The blood cultures

    Blood cultures need far more blood than a skin puncture yields. Sarstedt's blood collection guideline notes that capillary collection gives very small volumes and is not suited to analyses needing more than about 1 mL, such as blood cultures, which are collected by venipuncture. A CBC can be run on capillary blood in an EDTA microtube.

    Review: Capillary Collection

    Why the other choices are wrong

    • B. A CBC can be collected in an EDTA microtube by skin puncture.
    • C. Blood cultures need venous volume. A fingerstick cannot fill culture bottles.
    • D. The CBC is acceptable by skin puncture. Only the cultures need a venipuncture.
  4. Question 4 · Site & Patient Selection

    A heel stick gives too little blood, and the phlebotomist needs to puncture again. What is correct?

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    Answer: C. Use a new lancet at a different site

    Western Australia's Child and Adolescent Health Service capillary procedure, drawing on WHO, says not to puncture the skin more than once with the same lancet or use one puncture site more than once, because this can cause bacterial contamination and infection. If blood does not flow freely, make a new puncture with a new lancet at a different site rather than squeezing.

    Review: Capillary Collection

    Why the other choices are wrong

    • A. Reusing a lancet or a site risks bacterial contamination and infection.
    • B. Even with a new lancet, reusing the same site risks infection.
    • D. The center of the heel is never punctured. Bone and nerves lie close to the skin there.
  5. Question 5 · Puncture Technique & Order of Fill

    A phlebotomist cleans a fingertip with 70% alcohol and punctures right away, while the skin is still wet. What can this do to the specimen?

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    Answer: B. Dilute or hemolyze the sample

    WHO directs that the alcohol be allowed to air-dry before the puncture. Western Australia's capillary procedure, citing WHO, explains that puncturing before the skin is dry can dilute or hemolyze the sample and adversely affect the results. Wiping away the first drop also removes residual alcohol.

    Review: Capillary Collection

    Why the other choices are wrong

    • A. Puncturing through wet alcohol harms the sample. The site is allowed to dry first.
    • C. Alcohol does not clot the drop. It can dilute or hemolyze it.
    • D. Alcohol does not raise the platelet count. The concern is dilution and hemolysis.
  6. Question 6 · Puncture Technique & Order of Fill

    Blood flow slows during a fingerstick, so the phlebotomist starts firmly squeezing and 'milking' the finger. Why is this a problem?

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    Answer: D. It mixes in tissue fluid and hemolyzes cells

    Sarstedt's collection guideline says to avoid pressure or 'milking' of the puncture site to prevent hemolysis and contamination of the sample with tissue fluid, and WHO tells collectors to avoid squeezing the finger too tightly. Gentle, intermittent pressure is acceptable. If blood still does not flow, make a new puncture.

    Review: Capillary Collection

    Why the other choices are wrong

    • A. Squeezing does not close the wound. The problem is what it does to the sample.
    • B. Squeezing does not raise glucose. Dilution with tissue fluid is the concern.
    • C. Air in the tube is a filling problem, not the effect of squeezing.
  7. Question 7 · Puncture Technique & Order of Fill

    From one fingerstick, a phlebotomist fills the serum microtube first and the EDTA microtube for a CBC last. Which CBC result is most likely to be wrong?

    Show answer

    Answer: A. A falsely low platelet count

    In capillary collection the EDTA tube is filled before other additive and serum tubes (CLSI GP42-Ed7: blood gas, EDTA, other additives, serum; WHO: hematology specimens first), because the blood begins to clot and platelets clump at the puncture site as soon as it flows. Filling the EDTA tube last gives platelets time to clump, and clumped platelets are not counted, so the count reads falsely low.

    Review: Capillary Collection

    Why the other choices are wrong

    • B. Delayed filling does not concentrate hemoglobin. Platelets are the cells that clump.
    • C. A delay does not add red cells. Platelet clumping is the problem.
    • D. Capillary collection has its own order, and the EDTA tube comes first.
  8. Question 8 · Puncture Technique & Order of Fill

    Before a capillary blood gas on an infant, the heel is warmed. What is the main purpose?

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    Answer: C. To 'arterialize' the blood by increasing flow

    Warming the site increases arterial blood flow to it up to sevenfold, and at no more than 42 °C it will not burn the skin (CLSI GP42-Ed7). The extra arterial flow 'arterializes' the capillary blood so its gas values compare acceptably with arterial blood.

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    Why the other choices are wrong

    • A. Warming does not disinfect. The site is still cleaned with antiseptic.
    • B. Comfort is not the purpose. Warming is done to increase arterial flow.
    • D. Warming increases blood flow. It is not used to speed clotting.
  9. Question 9 · Newborn Screening Cards

    A healthy full-term baby is born at 0600 on Monday. When should the routine newborn screening blood spots ideally be collected?

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    Answer: B. Between 24 and 48 hours of age

    Newborn screening programs such as Minnesota's state that blood spots are best collected between 24 and 48 hours of age. Specimens collected earlier cannot be fully interpreted and must be repeated, and later collection may not give results before a serious disorder causes symptoms. For this baby, that window runs from 0600 Tuesday to 0600 Wednesday.

    Review: Capillary Collection

    Why the other choices are wrong

    • A. Specimens taken too early cannot be fully interpreted and are marked unsatisfactory.
    • C. Two weeks is too late. Some disorders cause symptoms before the results would be back.
    • D. Six months is far too late for screening meant to find disorders before symptoms start.
  10. Question 10 · Newborn Screening Cards

    While collecting a newborn screening card, a nurse rests her gloved fingers on the printed circles to hold the card flat. Why is this a problem?

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    Answer: D. Hand oils and other material can contaminate the paper

    Minnesota's newborn screening program tells collectors to avoid touching the area within the circles before, during and after collection, because oils and other materials from the hands might affect or contaminate the card or the specimen. Hold the card by its edges.

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    Why the other choices are wrong

    • A. Color change is not the concern. Any material from hands or gloves can contaminate the specimen.
    • B. Touching does not change how much blood the paper absorbs. The concern is contamination.
    • C. Gloves do not make it acceptable. Anything touching the circles can contaminate them.
  11. Question 11 · Newborn Screening Cards

    To fill a newborn screening circle faster, a phlebotomist presses the filter paper directly against the baby's heel. What should be done instead?

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    Answer: A. Let a large drop soak in from one side

    Minnesota's program instructs: in one step, let the blood soak through the filter paper and fill the circle, and do not press the paper directly against the baby's heel. Blood goes on one side of the paper only, and drops are not layered, because each circle must hold a set volume of blood. Western Australia's procedure likewise says contact between the puncture site and the card must be avoided.

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    Why the other choices are wrong

    • B. Pressing the paper to the heel is the error. More pressure makes it worse.
    • C. Blood is applied to one side only, never both.
    • D. Layering drops puts the wrong volume in the circle and can make the test inaccurate.
  12. Question 12 · Newborn Screening Cards

    A 10-hour-old newborn in the NICU is about to receive a red blood cell transfusion, and the newborn screen has not been collected. What should happen?

    Show answer

    Answer: C. Collect a screening specimen before the transfusion

    The Texas newborn screening laboratory says to collect the first newborn screen before a transfusion, even if the newborn is not yet 24 hours old. Transfusions, even small ones, can affect the hemoglobinopathy, galactosemia and DNA tests and may invalidate the results. Further screens follow on the program's schedule.

    Review: Capillary Collection

    Why the other choices are wrong

    • A. Waiting until after the transfusion lets donor blood affect the hemoglobinopathy, galactosemia and DNA tests.
    • B. Transfused babies are screened. The first screen is simply collected before the transfusion.
    • D. Blood drawn during the transfusion already contains donor cells.

Where these answers come from

Each question was checked against the standard named in its explanation. The sources used in this set:

  • Akron Children's Hospital laboratory, Performing a Capillary Puncture (not for extreme dehydration or poor peripheral circulation); WHO capillary sampling job aid
  • CLSI GP42-Ed7 (as summarized in MLO, 'Best practices in capillary blood collection'); Sarstedt, Blood Collection in Practice (warming arterializes capillary blood)
  • CLSI GP42-Ed7 capillary order of collection (as summarized in MLO, 'Best practices in capillary blood collection'); WHO capillary sampling job aid
  • Child and Adolescent Health Service (Western Australia), Capillary Blood Sampling (Heel and Finger Prick), 2025, citing WHO Guidelines on Drawing Blood
  • Minnesota Department of Health, Newborn Screening blood spot collection (best collected at 24 to 48 hours of age)
  • Minnesota Department of Health, Newborn Screening blood spot collection (do not touch the circles); CLSI NBS01
  • Minnesota Department of Health, Newborn Screening blood spot collection; Child and Adolescent Health Service (Western Australia), Capillary Blood Sampling; CLSI NBS01
  • Sarstedt, Blood Collection in Practice (avoid milking: hemolysis, tissue fluid); WHO capillary sampling job aid
  • Sarstedt, Blood Collection in Practice (capillary blood not suited to volumes over 1 mL, e.g. blood cultures)
  • Texas DSHS Newborn Screening Laboratory, Spot Focus: Collect the first newborn screen before a transfusion (2021)
  • WHO Guidelines on Drawing Blood (2010), paediatric and neonatal sampling; Akron Children's Hospital capillary puncture procedure; CLSI GP42-Ed7
  • WHO capillary sampling job aid (allow alcohol to air-dry); Child and Adolescent Health Service (Western Australia), Capillary Blood Sampling

More free practice tests

Every set has different questions, each with an explanation and your score by domain. No account needed.

The three phlebotomy certification exams

Question counts, time limits and passing scores from each certifying body's own documents, checked October 6, 2026.

ExamQuestionsTimePassing scorePractice
NHA CPTNational Healthcareer Association120 questions: 100 scored and 20 unscored pretest items2 hours390 (scaled score from 200 to 500)NHA CPT practice exam
ASCP PBTAmerican Society for Clinical Pathology Board of Certification80 multiple-choice questions2 hours400 (scaled score)ASCP PBT practice exam
AMT RPTAmerican Medical Technologists200 scored questions (AMT exams may also include unscored pretest items)2.5 hours70 (scaled score from 0 to 100)AMT RPT practice exam

More detail: how each exam is scored · retake rules · NHA vs ASCP vs AMT · all exam facts with sources

Clinical References

  • CLSI PRE02-Ed8 — Collection of Diagnostic Venous Blood Specimens (8th ed., 2025)
  • NHA CPT Exam Content Outline (2024)
  • ASCP Board of Certification Content Guidelines
  • OSHA Bloodborne Pathogens Standard (29 CFR 1910.1030)
  • CDC Guidelines for Infection Control in Healthcare Settings

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